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SERVICE OPERATIONS 

        

Services Delivered:

  • Installations  (mobile, fixed equipment – in office, dispatch center, tower sites)

  • Service  and Repair – centered on supporting what we sell

    • Component level support largely performed at factory depot

    • In shop and at customer location

  • Scheduled responses to service requests – priority is to customers holding a maintenance agreement

 

 

  • Maintenance agreements  

    • Priority Service

    • Customer can budget maintenance expense

    • Helps extend system life cycle and increases in service time

    • Preventative measures are practiced throughout life of agreement

 

 

 Other areas of expertise:

 

  • Public Safety Vehicle builds – radio + all peripheral equipment and hardware

  • Fire Station Alert systems – automate actions based on a dispatched call

  • Configuration and Optimization of systems for special applications

  • Consults for guidance on best fit hardware for special solution requests

  • Creation of a solution by combining multiple products to achieve goal

  • Technical resource for our clients

  • Basic training on systems and product

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